Rental FAQs

You can place your order easily through our user-friendly online booking system.Alternatively, you can email us at info@audiomalta.com

You can collect your order from 26 C, Triq L-Ispiera, Sweiqi SWQ 308

We provide two transportation options for your order:
1. Client Collection: In this option, you are responsible for arranging a carrier to pick up and return the equipment from our premises in Swieqi.
We provide you with the approximate weight and dimensions of your order.
2. Delivery: We manage all shipping and logistics for you. Delivery charges vary based on your order. Please contact our team on info@audiomalta.com for a quote.

Yes, we apply standard delivery charges to all orders. The fee is influenced by several factors, including the order size, delivery location, accessibility, date, and timing. The more details you provide, the more accurate our delivery cost quote will be.

Yes, there may be additional fees to help cover costs related to incidental breakage and VAT.

If you need your rental order delivered to multiple locations on-site, please reach out to our team on info@audiomalta.com Please note that additional fees may apply.

Yes, we provide setup, dismantling, and haul-away services for an additional fee. This service must be scheduled in advance, and a floor plan is required.

We recommend placing your rental order as soon as your event details are finalised to ensure the availability of your preferred items. If your are using our online ordering system, please submit your order at least 72 hours before your scheduled delivery or customer pickup date.

For all last minute orders please send us a message on WhatsApp on +356 7947 6491 of your requirement and if the item is in stock we can arrange for a collection from our premises in Swieqi.

Our pricing is based on a 24 hour day rental period.

Yes, you can modify your order without penalty up to 72 hours before your delivery or pickup date. While we will strive to accommodate last-minute changes, additional charges may applya.

You can cancel your order without penalty up to 2 business days before the delivery or pickup date. Cancellations or reductions made within 2 business days will incur a 50% restocking fee. Orders cancelled within 1 business day of delivery or pickup will be subject to a 100% cancellation fee.

The customer is responsible for any breakage, loss, or damage, and must return the equipment in the same condition as it was received. Replacement costs will vary depending on the extent of the damage or loss.